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F.A.Q.

4Schools is not built for specialists in the field of computer science. Our priority is facilitating your needs. It is designed to work on any computer or device that is connected to the internet and does not require specialised knowledge in computer use. You will be surprised to see how simple and easy-to-use this programme is.

F.A.Q.
What can I do if I have a question or a problem while using 4Schools?

 

 

The 4Schools team is always at your disposal to address any questions on 4Schools or any other issue relating to the better use of our products by your organisation.

In addition to the knowledge database we provide at 4Schools, which includes answers to hundreds of issues raised by users (your colleagues), you can also find the ‘Help’ area, where the functions of the application are presented in a simple way, helping you to find what you are looking for. Moreover, as a registered user you can send a personal message to the Support Team by clicking ‘My Account’ and then ‘Enquiry’. This service is available at any time, 365 days a year and 24 hours a day.

Of course, you can also seek help by calling our support number +30 210-6990401, which is available from 8:00 a.m. to 8:00 p.m. on working days. A specialist in 4Schools (one of ten people) will call you back and will address the issue you are facing.

Our school is already computerised. Our data is in word files, grades are in excel files, applications are scanned and the secretaries have separate files with all the contact information we need. Why would I need 4Schools?  

 

This is actually not the optimal way to organise a modern school. Information that is scattered among files with no clear classification or hierarchy, where each area or individual keeps separate information in a separate way and everything is stored in different locations results in chaos.

4Schools can help you establish processes that users often do not develop themselves. All of your data for your organisation can be digitised and organised, to be stored in the same location, so that you are always in control and you can create become the organisation that your school needs.

Using 4Schools, all your data will be accessible from everywhere. Naturally, this will be done within a strict system of rights and roles, so that everything is viewable only by those who need to see it. You will be able to carry out tasks that once were only possible at your school from anywhere.

Last but not least, with 4Schools you can become a member of a supremely innovative group teachers’ team, benefiting from the accumulated experience of EPAFOS’s support team, bringing you can have professional support from our specialised workers over the entire year.  

How can we generate special reports for our school?

 

4Schools has hundreds of sample reports you can run that cover the majority of needs of a typical educational organisation. Moreover, our strong report generator allows you to edit and adjust each default report according to your needs.

However, if you still need a specialized service, the development department can create a custom report especially for you at a reasonable price.

I want to have full control of my school at all times and track how my teachers are working as well as how their students are progressing. What tools does 4Schools offer to help me with this?

 

With 4Schools, you can grant teachers access to the system so they can upload everything related to their work: their progress in the syllabus, the educational material, their students’ grades and absences, comments on students’ progress and anything else that is relevant to your organisation.

At the same time, you, as the school’s manager, have a complete image on demand of all inputs made by teachers and their overall work, while parents, students, the secretarial staff and whoever else needs to be informed can receive updates.

Using our programmes, you will create a digital online educational experience for your organisation that exceeds your parents’, students’ and teachers’ expectations.

If I decide to stop using 4Schools, how can I get my stored data back?

Believe us, you will never have a reason to stop using 4Schools. We know our work very well, and we are fully convinced of the value of 4Schools. We are sure that it will meet all your expectations. Of course, all data entered is yours.

The tools that come with the platform let you export all of your data at any time. If you do so, all the data for your institution saved by 4Schools will be stored at your computer in local files and will be accessible to and editable by. Our system is made to ensure that the information you upload is yours and can always be extracted from the 4Schools service.

Is the installation of 4Schools easy? We do not have the time or the experience to spend weeks setting up software or in customising it and adjusting it to the way that our school works.

 

4Schools installation is a very simple process. We do all the work related to the initial system customisation for your educational organisation. Thus, you can be freed to focus on providing the concrete information on your student body, parents and teachers, enabling the beginning of the productive operations of the system to come as soon as possible.

Feel free to contact our company

to give you a detailed offer, after first studying your needs and finding the ideal options that suit your educational organization.